Terms & Conditions
Definitions
“Company” means Just Energy Advanced Solutions LLC dba GoodBundle. “Customer” or “you” means the person(s) or company whose order for the Goods is accepted by Company. “Goods” means any goods or services which Company is to supply to you. Unless otherwise noted, Goods means carbon credits.
All orders are accepted by Company subject to and according to the following terms which override and exclude any other terms stipulated, incorporated or referred to by you during any negotiations or in any course of dealing between Company and you.
Sales
All prices quoted include applicable sales taxes and levies in accordance with the law of Company’s jurisdiction. Refunds will be approved if requested within 90 calendar days of purchases. To request a refund for your GoodBundle purchase, send us an email at [email protected].
If you wish to enter into a transaction, you may be asked to supply certain relevant information, such as your credit card number and its expiration date, your billing address and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY CREDIT CARD THAT YOU SUBMIT IN CONNECTION WITH A TRANSACTION. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating transactions. Verification of information may be required prior to the acknowledgment or completion of any transaction. By making a transaction, you represent that the applicable products and services will be used only in a lawful manner.
All inbound Goodbundle sales are classified as Mail Order/Telephone Order (MOTO) transactions. Customers authorize subscription payments verbally during recorded telephone calls, and no IP address is collected as part of the order process
Subscriptions
When you purchase a subscription every month Company will bill you in the amount stated at the time of purchase using the payment method you specified. Subscriptions begin as soon as you have completed enrollment including payment confirmation. Subscriptions renew automatically each month unless you cancel the subscription. Company may change its pricing but you will be given at least 30 days’ notice prior to the change. You may cancel subscriptions at any time by contacting Company. Company reserves the right to cancel subscription services at any time. If you purchased a subscription plan for Company’s affiliate HomeWater, please refer to homewater.com or your agreement for more information. If you receive electricity through one of Company’s affiliates, please refer to your electricity supply terms of service for more information.
One-Time Purchase
When you make a one-time purchase, Company will bill you in the amount stated at the time of purchase using the payment method you specified. You will not be charged on a recurring basis. One-time purchases are strictly for carbon credits and do not include discounts on electricity or affiliate products such as HomeWater. If you have purchased a product related to electricity supply through one of Company’s affiliates, please refer to your electricity supply terms of service for more information.
Discounts and Fee Waivers
Customers with an active monthly subscription will receive several benefits. Customers enrolled in the “Good” subscription plan at $9.99 per month will receive a discount of $.003/kWh off of their energy charge on their electric bill, a 10% discount on HomeWater branded products, and 800 lbs of carbon offsets monthly. Customers enrolled in the “Gooder” subscription plan at $19.99 per month will receive a discount of $.005/kWh off of their energy charge on their electric bill, a Disconnection Notice Fee Protection for nonpayment where the associated fee will be waived by your energy provider, 10% off of HomeWater branded products, and 1,600 lbs of carbon offsets monthly. Customers enrolled in the “Goodest” subscription plan at $29.99 per month will receive a discount of $.01/kWh off of their energy charge on their electric bill, a Disconnection Notice Fee Protection for nonpayment and a Late Payment Penalty or Fee Protection where the associated fees will be waived by your energy provider, a 10% discount on HomeWater branded products, and 2,400 lbs of carbon offsets monthly. Customers enrolled in the “Goodest+” subscription plan at $29.99 plus tax per month will receive a discount of $.01/kWh off of their energy charge on their electric bill, a Disconnection Notice Fee Protection for nonpayment and a Late Payment Penalty or Fee Protection where the associated fees will be waived by your energy provider, a HomeWater 10-cup water pitcher and free refills every 6 months. All electricity discounts and fee waivers are provided to customers of Just Energy, Amigo Energy, and Tara Energy only. The Disconnection Notice Fee Protection applies only to the Disconnection Notice Fee assessed after receiving a disconnection notice but prior to being disconnected. If the customer fails to pay their electric bill by the specified disconnection date, the customer will still be disconnected. If a customer’s subscription goes inactive all benefits will be removed.
LifeMart Discounts
Beginning July 30, 2025, GoodBundle Customers will have access to LifeMart discounts. GoodBundle will send an email to all current Customers with instructions on how to access their LifeMart account. New Customers will receive access upon enrollment. Access to LifeMart is limited to the same email address used for GoodBundle. Customer’s GoodBundle subscription must be in active status in order to access LifeMart (if Customer is cancelled, pending cancellation or retry payment status, the LifeMart account may be terminated). LifeMart terms and conditions may be found here: https://wl.lifecare.com/web/guest/termspage
Disclaimer of warranties
THE SITE AND ANY SERVICES AND THIRD PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS-IS” AND “AS-AVAILABLE” WITH ALL FAULTS AND WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. COMPANY DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SITE AND ANY SERVICES AND THIRD PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION) ARE MADE ON BEHALF OF BOTH COMPANY AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS.
Limitation of liability
EXCEPT AS REQUIRED BY LAW, COMPANY, ITS OFFICERS, DIRECTORS OR EMPLOYEES, OR THEIR RESPECTIVE AFFILIATES, WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN ANY WAY RELATING TO THE TERMS OR YOUR ACCESSING, USE OF OR INABILITY TO USE THE SITE, SERVICES OR THIRD PARTY MATERIALS, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, AND COMPUTER FAILURE OR MALFUNCTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH SUCH CLAIM IS BASED. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE, OR ANY SERVICES OR THIRD PARTY MATERIALS IS TO CEASE USE OF THIS SITE, OR SUCH MATERIALS.
Legal construction / Force majeure / Exports
Company will not be liable to you or be deemed to be in breach of these terms due to any delay in performing or any failure to perform any of Company’s obligations under these terms if the delay or failure was due to any cause beyond Company’s reasonable control (which include, but are not limited to government actions, war, fire, explosion, flood, acts of terrorism, import or export regulations or embargoes, labor disputes or inability to obtain or a delay in obtaining supplies of Goods or labor). Company may at its option delay the performance of or cancel the whole or any part of a purchase. Company reserves the right to modify these at any time upon prior written notice to you.
Governing law
These terms are governed by laws of the State of Delaware, without respect to its conflict of laws principles. The sole jurisdiction and venue for any claim arising from the products, services, or these terms shall be the state and federal courts located in New Castle County, Delaware, and each party hereby consents to the exclusive jurisdiction and venue of such courts. These terms constitute the entire agreement between you and Company regarding the subject matter hereof, and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and Company relating to such subject matter. Notices to you (including notices of changes to these terms) may be made via posting to the site or by e-mail (including in each case via links), or by regular mail.